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Find answers, browse guides, and contact support to make the most out of your SkillBridge experience.

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Common Issues

How do I book my first tutoring session?
To book your first session, search for a tutor in your desired subject, choose an available time slot from their calendar, and confirm your booking with a secure payment.
What is the refund and cancellation policy?
You can cancel or reschedule a session up to 24 hours before the scheduled time for a full refund. Cancellations within 24 hours may be subject to a fee.
How do I become a verified tutor?
To become a verified tutor, go to the 'Become a Tutor' page, submit your application, provide your credentials, and complete our background check and interview process.
What do I do if I have video call issues?
Ensure you are using a supported browser (Chrome, Firefox, Safari) and have a stable internet connection. You can also try restarting your browser or clearing your cache.
How do I manage my payment methods?
You can manage your payment methods by going to your dashboard, navigating to the 'Billing' section, and adding or removing cards securely.

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